Access Coordinator

QUALIFICATIONS (MUST MEET THE FOLLOWING REQUIREMENTS: Must have at minimal a High School education or equivalent. Proficient use of a computer is needed. The Access Coordinator is responsible for the on-going office operation in coordination with the Office Manager and other support staff, and is to ensure support functions are provided to the personnel of the facility. Past experience in clerical functioning and reception duties is preferred.
Assure agency programs operate within the constraints of the agency's certification (CARF, DMH) standards and strategic plan related to clinical care with periodic site reviews
Communicate any vital information to Office Manager for the purpose of continuing to pursue the agency's philosophy and goals. Maintain awareness regarding the agency's vision and assist agency staff in continuing motivation and empowerment. Answer Phones, direct calls to appropriate staff, make appointments and take messages for all staff. Use good communication skills in answering calls and projecting a positive image for the agency to the community.
Call and Remind person(s)-served of appointments.Retrieve updated person(s)-served Information and add to EMR. Cross trained in other duties and position vital to the operations of the facility.Maintains confidentiality standards as written by FCC policy. Other job duties and special projects as assigned. Report person(s)-served concerns to Clinical Manager immediately. Presents self in a professional manner and accepts supervision from Office Manager.

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